Extraordinary People

We take a deeper look into the people who make our business and our industry great! 

A diverse workforce has a range of positive benefits for our people and our business such as increased productivity, improved creativity, increased profits, improved employee engagement, reduced employee turnover, improved company reputation, Wider range of skills, improves cultural insights.

Keep an eye out each month to learn more about what makes our people extraordinary, what they love about their workplace and why they chose the industry and much more.


Dorothy Puklowski

Dorothy Puklowski Ass. Exec. Housekeeper Sky City

What are you looking forward to in 2021?
To being healthy and happy

Continental or cooked breakfast?
Cooked

Draw yourself next to your hotel.
I only can draw stick people, sorry!

What do you think is the most important attributes for your role?
A lot of patience!

Do you and/or your family have any traditions?
A roast lunch every Sunday.

What's something many people don't know about you?
I held long jump record, when I was at college, for 10 years.

If you could get a new skill in 10 minutes, what would it be?
How to master Excel properly!

What's your favourite thing about New Zealand?
Can travel around the country in quite a short time.

What advice would you give someone looking to get into your role?
Have plenty of patience!

What skill do you think everyone should learn?
Think before you speak


Geena Hutton Concierge Sky City Hotel Auckland

Geena is a multi-talented part of the SkyCity Hotel Concierge team and is passionate about customer experiences along with her twin brother Maxwell who works in the same team! Read about Geena below and how she will be playing Mary Poppins for three shows in the supercalifragilisticexpialidocious musical, Mary Poppins, at the Civic this month!

What's the biggest misconception people have about your position?
Some guests are surprised to see a woman working in my position, so I think the biggest misconception about my role is that women can’t be porters, and we can!

What's the best advice you were ever given? Who was it from?
Some of the best advice I have ever received is to focus on your own journey and not compare your path to others. I don’t remember who told me this, but I think about it almost every day.

What do you think is missing from the hotel industry?
I could only speak for Sky City hotel as it has been the only hotel I have experience working in, but I am impartial to wearing crocs. I think they would be a great asset to our uniform.

Cityscape or Harbour view?
It depends where I would be, but I think I would go with a harbour view.

Who is your idol?
My family have heavily inspired the person I am today. They are my biggest idols. But I also have to credit Michael Jackson... I used to watch him religiously as a child.

What's something many people don't know about you?
Outside of work I am known for my involvement in theatre and performing arts. I also like to sew, and I have twin brother who also works here at Sky City in the same department as me.

What three things make a hotel extraordinary?
Pleasant customer service, attention to detail and fun!

If someone was visiting Auckland what would be the number one thing you'd suggest doing?
A day at Waiheke Island - I highly recommend going if you haven't before. It is stunning.

Who would play you in a movie about your life?
A 20-year-old Geena Davis.

If your hotel was a famous person who would they be?
Taika Waititi of course!


Carmen Leong Guest Services Representative The Grand by SkyCity

What are you looking forward to in 2021?
Horizon grand opening.

Continental or cooked breakfast?
Cooked Breakfast.

What do you think is the most important attributes for your role?
A strong passion.

Do you and/or your family have any traditions?
Every Saturday night, my family and I would gather in the lounge and watch a movie together and it would be with caramel popcorn - our favourite!

What's something many people don't know about you?
I have a mild allergy to melon.

If you could get a new skill in 10 minutes, what would it be?
I'm thinking of knitting.

What's your favourite thing about New Zealand?
Bountiful nature, laid back society.

What advice would you give someone looking to get into your role?
Always be ready to challenge yourself and have fun!

What skill do you think everyone should learn?
Active listening and having empathy.